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Store Shipping and Return Policy

Shipping & Internet Policy

The efficiencies of ecommerce permit us to sometimes offer e-commerce consumers pricing benefits.
Therefore, prices on this site may only be avalable to consumers who initiate their transactions via email or via this site's contact mechanism.

Special advertised offers reflect specific products listed in the supporting information for each offer and are available for well-qualified consumers with approved credit, may require financing through a particular financial services vendor, are for a limited time and subject to change without notice. All rebates and incentives are to be assigned to the dealer. Some special advertised offers are independent of each other and may not be combined with any other offers, or specials. Some incentives may not be available to all consumers and may depend on method of purchase. All products are subject to prior sale. Florida Pool Tegis not responsible for internet malfunctions affecting prices/offers, or typographical errors associated with online prices/offers. Product art depicted is solely for the purpose of advertising and may not be representative of actual products) in stock as products change in appearance and function from time to time. Please see dealer for complete details.

Florida Pool Tech Marketing Communications Policy


Anv information vou provide to us (for example. vour name. phone number. e-mail address. physical address etc.) when you enroll in one of our e-mail reminder services, request information from us, or use any of the other interactive portions of our web sites, is securely maintained on our Web server and internal systems. This information may be used by us for marketing purposes and to provide you with information you've requested about our company, our products and our services, or to provide you with special notices. Marketing messages may include promotions, updates, and product-related information.


By providing your contact information to us or "accepting cookies", or "opting in", you consent that we may market to you using your contact information. For example, your cell phone number, you consent to phone calls and texts from us to that number. You may opt-out of receiving future marketing communications at any time (for example, email, text messages, phone calls; etc.) by not providing personally identifiable information at the point where our website requests information about you.

You may unsubscribe or opt-out of future marketing communications by contacting us through reasonable methods (for example, via text response, through our website, etc.) and providing your name, mailing address(es), email addresses) and/or phone numbers) you want removed. Please specify whether you want to be removed from phone lists, email lists and/or mailing lists. For emails you may also opt-out by clicking the unsubscribe link on any email marketing communication you receive. If you choose to opt-out of receiving marketing communications, we may still communicate with you for other non-marketing business purposes such as, but not limited to, appointments, collection of payment, manufacturer recalls, etc.

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Shipping Policy

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Orders in-stock are typically shipped within 1 business day.  Should a delay in shipping arise, you will be contacted via email, phone, or any other contact method provided for instructions on proceeding.  Orders are shipped via ground services, or LTL freight for larger items. Shipping included is standard curbside freight. Liftgate service may be extra. Items may not be delivered to installation areas including, but not limited to backyards or through terrain.

Return Policy

Hassle-Free Returns


- 20% Restocking Fee May Be Applicable Must be Within 30 Days of Purchase Must be in New, Unused Condition
- Must be in original packaging with no markings on the product or packaging
- Customer is Responsible for Outbound & Return Shipping Charges
- Original outbound shipping & handling fee are non-refundable

 

Florida Pool Tech will accept a return on most items that are in new, unused/unopened condition within 30 days of purchase for a refund, less any shipping and handling charges and a 20% restocking fee. All returns require a Return Merchandise Authorization number (RMA #). If you have a return, please contact our Customer Service Department for your RMA # and return instructions. Any return shipped without a RMA number will not be accepted. It typically takes 1-3 business days for a RMA # to be initiated. Once a RMA # is initiated, an email will be sent which includes theRMA #and return instructions. Please follow the Return Instructions closely and contact Inyo immediately if you have any questions or concerns regarding the instructions.
IT IS HIGHLY RECOMMENDED THAT CUSTOMER'S USE A SHIPPING METHOD THAT HAS TRACKING CAPABILITY WHEN RETURNING AN ITEM. Florida Pool Tech is not responsible for anv returned packades sent by the customer that are lost or damaged by the carrier.

© 2026 Florida Pool Tech. Clearwater, FL       Florida State License CPC1458524       Licensed. Bonded. Insured.

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Quality Matters, ALWAYS Hire Licensed Contractors.  It's The Law!

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